About

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Hi! I’m Zack. I am a Designer and Design Researcher with a background in UX/UI and quantitative/qualitative research. Prior to becoming a Designer, I primarily worked in finance as a qualitative researcher and translator for publicly listed companies on the Taiwan and Chinese stock exchanges. Additionally, I have worked in market research, medical interpreting, illustration and medical research.

In my job as a qualitative researcher I became a technical lead for the Asian research team, being a part of optimizing the production and implementation of our teams research products through technology and improving our integration with other research teams.

A large part of my work as a qualitative researcher has involved in-depth interviewing, survey design, and secondary research to distill insights about why large corporate entities function the way they do and uncover the motivations of company board of directors and executives. I enjoy taking my skills as a researcher and applying them to uncover key user insights. Then transforming these insights into targeted products with effective, attractive design that will address core user and business needs.